Terms of Use

1. Who we are and what these terms cover

These Terms of Use govern your use of the Dialogis platform and of AI chat experiences ("AI Minds") created with it, whether embedded on an expert's website, served on a Dialogis page, or reached through a messaging channel. The service is operated by Dialogis.ai s.r.o. ("Dialogis", "we"). By using a chat you accept these terms.

2. The service is an AI assistant

Answers are generated by artificial intelligence trained on material provided by the expert who operates the chat. Answers may be inaccurate, incomplete, or out of date, and do not represent statements made personally by the expert at the time of your conversation.

3. No professional advice

Chat output is provided for general information only. It is not medical, legal, financial, tax, or other professional advice, and no professional–client relationship is created by using the chat. Always consult a qualified professional before acting on anything important.

4. Your conduct

You agree not to misuse the service: no unlawful content, no attempts to extract other users' data, no probing, scraping, overloading, or circumventing technical or safety measures, and no use of the chat to generate content that infringes the rights of others.

Do not share passwords, payment card numbers, or other sensitive personal information in the chat.

5. Messages and review

Conversations may be stored and may be reviewed by the expert who operates the chat or by their team to provide support and improve quality, and by Dialogis to operate and protect the service. Details are described in the Privacy Policy.

6. Voice features

If you use voice, your audio is processed and may be transcribed by speech providers so the service can respond. Transcripts are treated like chat messages.

7. Intellectual property

The service, its software, and its design remain the property of Dialogis or its licensors. Content provided by an expert remains the expert's. You receive no rights beyond personal, non-exclusive use of the chat.

8. Availability and changes

The service is provided "as is" and "as available". We may change, suspend, or discontinue features at any time. We are not liable for interruptions, data loss caused by factors outside our control, or the actions of third-party providers.

9. Liability

To the maximum extent permitted by law, Dialogis is not liable for indirect or consequential damages arising from use of the chat, and our aggregate liability is limited to the amount you paid to Dialogis for the service in the twelve months before the claim (or EUR 50 if you paid nothing). Nothing in these terms limits liability that cannot be limited by law.

10. Termination

We or the operating expert may suspend or end access to a chat at any time, in particular in case of misuse. Sections that by their nature should survive (liability, intellectual property) survive termination.

11. Governing law

These terms are governed by the laws of the Czech Republic. Mandatory consumer protections of your country of residence remain unaffected.

12. Changes to these terms

We may update these terms as the service evolves. The current version is always available at this address. Continued use after a change constitutes acceptance.

13. Contact

Questions about these terms: contact the expert operating your chat, or Dialogis.ai s.r.o.